Luminousrrsweep

Privacy Policy

Last updated:

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information when you submit forms or contact us
  • Email address for communication purposes
  • Messages and inquiries you send through our contact forms
  • Information about your interactions with our website

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our products and services if you have consented
  • Improve our website and user experience
  • Comply with legal obligations

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation, we process your personal data based on:

  • Your consent when you provide information through forms
  • Our legitimate interest in responding to inquiries and improving our services
  • Compliance with legal obligations

Sharing and Disclosure of Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights and Options

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided on our contact page.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Other appropriate safeguards as required by GDPR

For example, when we use Google services (Analytics, Ads, Maps), data may be transferred to the United States. Google has committed to comply with the EU-U.S. Data Privacy Framework and uses Standard Contractual Clauses to ensure adequate protection of your data.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

  • Contact form submissions: 2 years from last contact
  • Marketing consent: Until withdrawal of consent
  • Website analytics data: 26 months (Google Analytics default)
  • Legal obligations: As required by applicable law (e.g., tax records for 7 years in the Netherlands)

After the retention period expires, we will securely delete or anonymize your personal data.

Third-Party Services

Our website uses third-party services that may collect information:

These services have their own privacy policies governing the collection and use of information. We use these services in compliance with GDPR requirements and have implemented appropriate safeguards for data transfers.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For Google Ads, you can manage your ad preferences in your Google Account settings.

Use of Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. For more information about our use of cookies, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Supervisory Authority

If you are located in the European Economic Area (EEA) and believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (AP).

Autoriteit Persoonsgegevens
Bezuidenhoutseweg 30
2594 AV Den Haag
Netherlands
Website: autoriteitpersoonsgegevens.nl

Contact Information

If you have questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us:

Email: lument@luminousrrsweep.world
Address: Nieuwe Hoogstraat 33A, 1011 HD Amsterdam, Netherlands
Phone: +31 20 626 7205

We will respond to your request within one month of receipt. If your request is complex, we may extend this period by up to two additional months, and we will inform you of any such extension within one month of receiving your request.

Cookie Consent

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. Some cookies are essential for the website to function, while others help us understand how visitors use our site.

By clicking "Accept", you consent to our use of cookies. You can change your preferences or withdraw consent at any time. For more information, see our Cookies Policy.